CircleHub

The kit, and the caboodle.
All in one place.


Order Intake

  • Ecommerce
  • Catalog/Phone center
  • POS
  • 3rd Party Channels

Order Management

  • Shipping
  • Payment Processing
  • Sales Tax
  • Returns
  • 3rd Party Channels

Core Business Operations

  • Accounting
  • CRM
  • Products/PIM
  • Warehouse & Inventory Management
  • Forecasting and Purchasing

Integrations

  • Marketing
  • Analytics
  • Email

The benefits of a truly integrated system.

Single order file

Orders from all channels reside in a single consolidated order file.

Multiple ship-to's

A single sales order can have unlimited numbers of ship-to’s.

Real-time commits

During order entry, the product is committed to the order real-time.

Product lookup

Find products and related information quickly from the sales order.


Customer search

Powerful search capability allows rapid access to customer records.

Multi-company

Multi-company / facility / warehouses are fully supported.

Ship methods

Easily change the default ship method per shipment on the order.

Promotions

Use of promotions is fully integrated into the order process.

Connections and Integrations


Shopping Channels

Amazon FBM

The classic Amazon Fulfilled By Merchant (FBM), shipments are done from your warehouse.

Amazon FBA

Fufillment By Amazon (FBA), in which Amazon directs what Amazon locations should receive product, and shipment are done by Amazon.

Amazon Vendor Central

Vendors with access to this program have EDI

eBay

Post products and pull orders for shipment from your warehouse.


Walmart

Planned integration with Walmart being added for 2017.

Sears

Import orders for Sears for shipment from your warehouse.

Custom integration

Handle orders from virtually any channel with custom integrations, such as Linens N Things.

Ecommerce

ROC Commerce

Magento

Big Commerce

Kibo

Integration originally done for three divisions of our largest customer, Distinctive Apparel, expanded to five divisions due to acquisition in 2017. Circle provides product/PIM support and full order integration.


Weblinc

Integration done for product/PIM and inventory upload and order download.

aspdnsf

A less expensive system, but very functional, aspdotnetstorefront orders can be downloaded into CCM for processing.

BVCOmmerce

This integration for pulling orders from BvCommerce is being considered for 2017.

Custom

Circle has done a number of custom integrations with inhouse systems, using our existing SOAP or REST based APIs.

Shipping

FedEx

Full integration with both domestic and international, supporting ground and express.

UPS

Full integration for domestic support of all ground and express services.

Endicia / USPS

Supporting all USPS shipping methods, and address verification.

REGIONAL CARRIERS

Ontrac supported on the West Coast, others under consideration.

Payment Processors

Paymentech

The classic Paymentech integration to the Salem platform using the 120 byte spec over VPN.

Paymentech Orbital Gateway

Access to a separate Paymentech system via the Web, no hardware required.

Vantiv

Deep integration with Vantiv (formerly Litle), offering additional Vantiv products.

Authorize.net

The classic online authorization tool, often used with ecommerce platforms.


Elavon

Formerly Nova in another life, now using the Converge gateway.

Sage

New implementation in 2017 to support UK customers.

Paymentmate

Supports POS environments for secure debit card support.

Paymentech EMV

EMV support for card present environments.

Marketing

InfoGroup

Customers using InfoGroup can have customer data merged with overlays of demographics and get NCOA updates, and access prospects files from lists rented from other sources. Segmentation for catalog mailings is also available.

Datamann

Customers using Datamann can have customer data merged with overlays of demographics and get NCOA updates, and access prospects files from lists rented from other sources. Segmentation for catalog mailings is also available.

Custom interfaces

Leveraging the tools already present for other marketing services, Circle Commerce can readily interface to any marketing service desired.

Fraud

 

Kount

An interface to Kount is being bulit for delivery in late 2017.

Additional fraud options

Additional fraud interfaces are being considered, and can be integrated readily.

 

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