Client Spotlight: 22 Years With Vermont Teddy Bear

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Vermont Teddy Bear and Circle Commerce

Circle Commerce is proud to mark 22 years as the ERP/Order Management Software solution provider for Vermont Teddy Bear.

Vermont Teddy Bear is America’s largest provider of custom-made, personalized teddy bears. Each bear is lovingly handcrafted in Vermont, and the site is a multi-year BizRate Circle of Excellence Award winner, as rated by millions of customers.

The company was started nearly 30 years ago with a single product, a customizable “BearGram.” Today, Vermont Teddy Bear’s business spans multiple product lines via its brands: Vermont Teddy Bear, PajamaGram, and Calyx Flowers.

In 1994, Vermont Teddy Bear partnered with us to help them manage their changing needs. Their business was growing, but they were finding themselves hindered by an outbound telemarketing system. Circle Commerce helped them design a customized OMS solution to process and ship their large amounts of orders, handle marketing, and maintain the level of quality and customer service they’d become known for. The company reached a peak of more than 60,000 orders shipped in a single day – and we were there to help that process run smoothly.

All of us at Circle Commerce would like to congratulate our friends at Vermont Teddy Bear for their success, and we look forward to many more years of being a partner in their growth!

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